Privacy Policy

Brolley.co.uk Ltd (“we”, “our” or “us”) is committed to protecting the privacy of our users and customers and staff. This privacy policy (“Privacy Policy”) is intended to inform you how we gather, define, and utilise personal information such as your:

•             name;
•             address;
•             home telephone number/Mobile telephone number;
•             date of birth;
•             payment details (Direct Debt, credit/debit card number);
•             property type;
•             appliance details
•             email address

(Together, referred to as the “Information”). It is also intended to assist you in making informed decisions when using our website and our products and services. Please take a few minutes to read and understand the policy. All of your personal Information shall be held and used in accordance with the Data Protection Act 1998 (the “Act”). If you would like to know what information we collect and hold about you, please write to us at: Brolley.co.uk Ltd Judd House, 16 East Street, Tonbridge, Kent, TN9 1HG Brolley.co.uk Ltd is the data controller of Your Information for the purposes of the Act.

WHAT INFORMATION DO WE COLLECT?

When you visit our website you may provide us with two types of information:

•  Personal information you provide to us on an individual basis during Registration, as described above. In addition, if you choose to correspond with us by email, we may retain the content of your email messages together with your email address and our responses; and

•  Website use information collected as you and others browse our website.

We maintain the highest standards of security, encrypting your information using Secure Sockets Layer SSL, 128 bit encryption services; however even with this the transmission of information via the internet is not completely secure. So, whilst we will do our best to protect your Information, we cannot ensure the security of your data transmitted to our website. Any transmission is at your own risk. Once we have received your Information we will use strict procedures and security features, storing your information on our secure servers to prevent unauthorised access.

Similar to other commercial websites, our website utilises a standard technology called ‘cookies’ (see the explanation below, ‘What Are Cookies?’) and web server logs to collect information about how our website is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website. We, our advertisers and ad serving companies may also use small pieces of code called ‘web beacons’ or ‘clear gifts’ to determine which advertisements and promotions users have seen and how users responded to them.